![]() ![]() ![]() I then manually checked my device drivers for DVD/CD player, RealTek High Def Audio speakers, and NiVidia GeForce 8500 GT. I also check my HP updates and it was also current. I could not find the "custom" tab you referred to, but I checked the optional installs and all that was there was Silverlight and about 34 language paks. I followed your directions by checking my windows updates, which were all current. A fully registered, legally purchased product SHOULD NOT be this difficult to load on a computer.Thank you for the suggestions. I'm still doing independent investigating to fix the issue, but I haven't found a good solution yet. If they ever give you a fix/patch, please share as it is evident the company couldn't care less. Ugh, what a royal waste of time and money. ![]() Contact your support personnel." At this point I reached out to Corel and they have NO ANSWER OR RESPONSE FOR THIS. It was "Product: Roxio Easy VHS to DVD Plus - Error 1905.Module C:\Program Files (x86)\Roxio Easy VHS to DVD\AudioCodec\RxACMP4ALAC3.dll failed to unregister. Still got the same error message from Corel, but my event viewer gave a different message this time. When I changed the registry key, I attempted another clean install. There is a registry key that can be changed to override this protocol. It turns out the Windows 10 and 11 did an update, 1803 I think, and turned off the ability to use a dynamic program. ![]() So, here's what I found: I got the same error you guys did. Absolute baloney and they still haven't responded. They wasted an hour of my time only to tell me they filled out a trouble ticket that I could have done myself in 2 minutes. This company does not care to help this be resolved. ![]()
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